Does STP help us to get cheap flight tickets?

Yes, we do have special prices for flight tickets, kindly connect with your tour advisor for the same.

Is the driver verified and reliable?

Most of our drivers had done many tours with us and we only deal with professional and reliable drivers to make our client experience better

Why to book with STP?

Smart Trip Planner Pvt. Ltd is one the leading travel service provider based in Ahmedabad Gujarat
Six reasons why to book with STP
Competitive Prices
Great Post Sale Services
Flexible Booking Options
Destination Advisors
Trusted and Safe Transactions
Value of Money

What is the cancellation policy of Smart Trip Planner?

16 Days & Beyond from date of travel  – 30% of Total Package cost is charged as cancellation fee
Between 8-15 days from date of  – 50% of Total Package cost  charged as cancellation fee
No Refund if cancelled within 7 days from date of travel,(sorry, we already paid for your Hotel & Cab by this time)
In case of national lockdown / epidemic like Coronavirus, medical emergency of any clients, free rescheduling can be arranged, if confirmed at least one week before travel date. For tour cancellation, the above cancellation policy will apply.

How to postpone my tour?

Please connect with your tour advisor with appropriate reason or write us on [email protected]

How to change the travel date of my tour after booking?

 STP is very flexible with their clients, Please connect with your tour advisor with appropriate reason or write us on [email protected]

To whom should I contact if facing problems during my tour?

We do have an escalation matrix for every client.
First point of contact is your tour advisor.
Second point of contact is our customer care.
( +919687606061/ [email protected])
Third point of contact is our operations head
(+916358330897/ [email protected])

When should I pay my remaining balance amount?

Every package has a payment policy, please adhere to your payment policy to make the remaining amoun

When will I get the driver’s name and details for my trip?

Vehicle & Driver details are usually shared 24 hours before your pickup time through email & Whatsapp, but details may delay a bit during long weekends.

When will I receive my booking vouchers?

Vouchers will be shared by email within 2 working days after the tour is confirmed
Do I need to call the hotel to reconfirm my reservations?

Do you have an online payment facility?

Yes, we do have an online payment facility for our clients which accept all major cards, net banking and wallet as well.

Do you have offline payment/G-pay/bank transfer?

We accept offline payment like bank transfers, G-pay, Phone-Pay, Please connect our team on +919687606061 for payment details

Do I need to make full payment for our tour?

Not at all, every tour packages having different payment policy, please connect with your tour advisor to know about your payment policy

How safe is making payment on

STP website runs on Secured protocol (https) and the payments are handled by CCAvenue which is the top payment gateway in India known for secure and safe payments.

Are there any EMI options available?

Yes, we do have EMI options available for our clients so they don’t need to make entire payment in one go, please connect with your tour advisor or call us on  +919687606061 for more details

What is the payment policy of Smart Trip Planner?

Generally we have fixed payment policy for our clients but it may differs as per destinations,travel dates and inclusions
20% Advance at the time of booking
20% of Total Package After getting package confirmations.
20% of Total Package before 15 days of arrival
Reamining 40% Payment on Tour.

What proof will we get for payment?

Customers will get proforma invoices/E-receipt of every single transactions they are doing with us

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